Front Desk Operations Intern

Dettagli

Descrizione

About the Role
The Front Desk Intern will gain hands-on experience in hotel operations, providing an excellent opportunity to develop customer service skills and learn front desk procedures in a dynamic hospitality environment.

Main Responsibilities
- Welcome guests and manage check-in/check-out procedures, providing information about the hotel and local area;
- Answer phone calls and respond to inquiries professionally;
- Register guests and maintain accurate guest records;
- Respond to online reviews to ensure positive guest engagement;
- Coordinate with the housekeeping department to support smooth hotel operations.

Requirements
- Strong communication and interpersonal skills;
- Customer-oriented attitude and attention to detail;
- Ability to work in a fast-paced and dynamic environment;
- Reliability, professionalism, and a positive attitude;
- Enthusiasm to learn and develop new skills.

We Offer
- Hands-on experience in a professional hotel environment;
- Mentorship and training from experienced staff;
- Compensation for your work and dedication;
- Meals provided during work shifts;
- Opportunity to develop customer service and hospitality skills.